ZERO
Enterprise safety and risk intelligence by SafeGrid
Zero
Zero is SafeGrid's universal, enterprise-grade safety and risk intelligence engine. Built for organizations that cannot afford blind spots, Zero ingests high-volume communications, archives, and unstructured evidence at scale, then surfaces the signals that matter for investigation, compliance, and human review.
From Fortune 500 banks and global insurers to law enforcement agencies and platform trust teams, Zero delivers the same core promise: detect real risk without destroying the audit trail. Deploy on your infrastructure, route alerts into your existing case systems, and keep full custody of sensitive data.
The No-Drop architecture
Legacy AI moderation and triage systems often behave like incinerators: they discard figurative language, coded speech, and complex signals to reduce noise. That approach breaks legal audit trails and hides the very evidence investigators need. Zero is built on the opposite principle: valid signals are never dropped.
Zero is a 3-Phase Hybrid Engine that combines speed, contextual intelligence, and human accountability in one continuous pipeline.
Triage Medic
High-speed dictionary and phrase matching clears the obvious floor without suppressing ambiguous or high-context content. Phase A handles volume; it does not make final legal or policy calls on its own.
LLM Brain
Contextual analysis evaluates true risk velocity across conversations, documents, and timelines. Phase B bypasses aggressive kill switches so nuanced threats, insider patterns, and grooming trajectories reach reviewers intact.
Analyst Console
Pristine logging and immutable audit trails for human verification. Every decision is tied to subjectId, conversationId, and exact flag counts so compliance officers, SIU leads, and legal teams can reconstruct what the engine saw and what analysts confirmed.
Built for the missions that matter
Zero is not a single-vertical tool. It is a risk intelligence platform engineered for the highest-stakes environments in financial services, insurance, public safety, and consumer protection.
Financial services and compliance
Scan centralized communication archives from platforms such as Smarsh and Global Relay for insider trading, market manipulation, and conduct violations.
- SEC and FINRA-aligned surveillance workflows
- Structured outputs for compliance review and escalation
- Full audit lineage for regulatory examination
Insurance fraud
Ingest unstructured claims data, adjuster notes, and transcripts from Claims Management Systems to expose kickbacks, staged accidents, and coordinated fraud rings.
- SIU-ready signal packaging and case prioritization
- Cross-document pattern detection across claim files
- Human-in-the-loop review for contested or borderline cases
Law enforcement and ICAC
Clear massive backlogs of CyberTipline reports, sort viable cases from noise, and analyze unstructured text from device extractions and chat exports under strict chain-of-custody requirements.
- Backlog triage without discarding evidentiary signals
- Timeline reconstruction across subjects and conversations
- Immutable logs for prosecution and oversight review
Trust and safety
Real-time scanning for grooming, coercion, self-harm, and toxicity across platforms and apps, without routing user data through third-party moderation services.
- API-first embedding in product and messaging stacks
- Policy-driven harm categories with explainable outputs
- Analyst workflows for escalation and account safety actions
Zero Backend: API-first deployment
Zero Backend is the integration layer for organizations that need Zero inside their own products, pipelines, and security operations. It is API-first by design: you control what enters the engine, when it is processed, and how findings flow into ticketing, case management, or SIEM-style workflows.
REST API and flat JSON ingestion
Push single events, batches, or continuous streams from backends, ETL jobs, and custom services. Accepts flat JSON payloads built for high-throughput enterprise pipelines.
Webhooks and downstream actions
Route detections to the systems that execute policy: alerts, case creation, escalation queues, and partner tools without manual handoffs between tabs.
SSE progress streams
Long-running jobs stream progress to your UI or operations dashboards via Server-Sent Events so teams see throughput, queue depth, and completion status in real time.
Archives, chat, and documents
Ingest compliance archives, chat transcripts, helpdesk exports, legal evidence packs, and operational text dumps wherever your organization already produces them.
BYOK and on-premise capability
Model provider access follows BYOK (Bring Your Own Keys). Deploy on your infrastructure with data residency, retention rules, and approval chains under your control.
Your environment, your custody
Zero Backend is built for client-hosted and on-premise deployment models. Sensitive communications and evidence stay inside your perimeter. Automation accelerates review; humans retain accountability for final decisions.
Zero Console: human-in-the-loop review
Zero Console is a separate browser-based UI for teams that need to open, scan, and adjudicate massive document and text-dump backlogs. It is not bundled as a requirement with Zero Backend. Organizations can adopt either system independently based on workflow and rollout needs.
Designed for operators
- Ingest panels for pasted threads, batch uploads, and live-style runs aligned to analyst day-to-day workflows.
- Results tables, case timelines, and drill-down views tuned for high-throughput review with fast sorting, selection, and navigation.
- Queue health and summary strips so managers monitor throughput without exporting to spreadsheets.
- Phase C audit visibility: subjectId, conversationId, and flag counts surfaced for every reviewed item.
Tailored to your organization
- Branding, terminology, and workflow steps aligned with your policies, not a generic one-size portal.
- Optional export and API handoff when console findings must enter internal case, claims, or compliance systems.
- Configurable layouts and fields as volumes, mandates, and review teams evolve.
- Ideal for SIU desks, ICAC review units, and compliance teams working large unstructured backlogs.
Two systems. One intelligence engine.
Deploy Zero Backend when you need API-first integration, webhooks, SSE progress streams, BYOK, and on-premise control inside your own stack. Deploy Zero Console when you need a dedicated UI for human-in-the-loop document and text-dump scanning at enterprise scale. Together, they deliver the full No-Drop pipeline from triage through analyst verification, across financial fraud, insurance fraud, law enforcement, ICAC, and trust and safety missions.
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